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Terms of Sale
Effective November 6, 2026
1. Who we are
These Terms of Sale ("Terms") govern your use of ironbridgefabrications.com and every purchase you make from us, whether on this site, by quote, by phone, or through a third party marketplace listing that names Ironbridge Fabrications as the seller. Ironbridge Fabrications is a trade name (DBA) of ZKSLINK LLC, a Virginia limited liability company ("we," "us," "our"). By placing an order or using the site you agree to these Terms.
2. Orders and acceptance
Your order or quote request is an offer to buy. A contract forms only when we send written order confirmation or ship the product, whichever comes first. We may decline or cancel any order, including for suspected fraud, export restrictions, a pricing or listing error, or manufacturer availability, and we refund any amount paid for a cancelled order in full. Many products ship directly from the manufacturer or an authorized distribution center; we remain the seller of record and your point of contact for the entire order.
3. Pricing and availability
Prices are in US dollars and exclude applicable sales tax unless stated. Manufacturer pricing, programs and stock change often; we confirm the final price, freight and lead time before you are charged. If a listed price is wrong, we will contact you before shipping and you may accept the correct price or cancel at no cost. Promotional pricing applies only for the stated period and cannot be combined unless stated. Lead times are estimates, not guarantees.
4. Payment, tax and financing
Payment is processed by our checkout and payment providers; we do not store full card numbers. Sales tax is collected where required. Tax exempt and resale buyers must provide a valid certificate before the order is invoiced. Financing, where offered, is provided by a third party lender under its own terms and approval.
5. Shipping, delivery and risk of loss
Freight items ship by LTL carrier; parcel items by ground carrier. Title and risk of loss pass to you on delivery to the address you provide. You must inspect freight before signing and note any visible damage on the delivery receipt; report concealed damage to us within 48 hours with photos of the crate and product. Claims not reported in that window may be denied by the carrier. Additional services such as liftgate, inside delivery or redelivery fees caused by missed appointments are your responsibility unless quoted otherwise. See our Shipping Policy.
6. Returns and cancellations
Returns are governed by our Returns Policy, which forms part of these Terms. Orders cancelled after they have shipped from the manufacturer are treated as returns.
7. Manufacturer warranties
Products are covered only by the written warranty of their manufacturer, which we pass through to you and summarize on our Warranty page. Summaries are for convenience; the manufacturer's written terms control. We help you file and track claims. To the fullest extent allowed by law, we make no warranty of our own, and we disclaim all implied warranties, including merchantability and fitness for a particular purpose, except where such a disclaimer is not permitted. Some states do not allow these limits, so they may not apply to you.
8. Safe installation and use
Lasers, CNC machines, plasma cutters, printers and related equipment can cause injury, fire or property damage if installed or operated improperly. You are responsible for safe installation, adequate ventilation and fume extraction, electrical service, fire safety, operator training, and compliance with laws that apply to your use, including laser product and workplace safety rules. Never leave a running laser unattended. Follow every manufacturer instruction and warning.
9. Limitation of liability
To the fullest extent allowed by law, we are not liable for indirect, incidental, special, consequential or punitive damages, lost profits, lost production or downtime arising from any product or these Terms. Our total liability for any claim is limited to the amount you paid for the product that gave rise to the claim. Nothing in these Terms limits liability that cannot be limited by law.
10. Dispute resolution and binding arbitration
Please read this section carefully. It affects your legal rights. Before filing any claim, you agree to email us a written description of the dispute and give us 30 days to try to resolve it informally. If it is not resolved, any dispute, claim or controversy arising out of or relating to these Terms, the site, or any product purchased from us will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules (or its Commercial Arbitration Rules for business purchasers). The arbitration will be seated in the Commonwealth of Virginia; a consumer may elect to participate by video or telephone, and hearings in person will take place in Virginia unless the arbitrator orders otherwise. The arbitrator may award the same individual relief a court could.
Class action waiver. Claims may be brought only in your or our individual capacity, not as a plaintiff or class member in any class, collective, consolidated or representative proceeding, and the arbitrator may not consolidate claims.
Exceptions. Either party may bring an individual claim in small claims court in Virginia or your county of residence if it qualifies, and either party may seek injunctive relief in court for misuse of intellectual property. Opt out. You may opt out of this arbitration agreement by emailing [email protected] within 30 days of your first purchase with your name and a clear statement that you opt out. If this section is found unenforceable, claims will be brought exclusively in the state or federal courts located in Virginia, and both parties consent to that jurisdiction.
11. Governing law
These Terms are governed by the laws of the Commonwealth of Virginia and the Federal Arbitration Act, without regard to conflict of law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
12. Marketplace purchases
If you buy one of our listings on a third party marketplace, that marketplace's buyer protection and return programs also apply, and where they conflict with these Terms, the marketplace's required policy controls for that order. We remain the seller of record and handle fulfillment, returns and warranty support.
13. General
Brand names and trademarks belong to their owners and appear for identification only; a listing does not imply endorsement unless marked Authorized Dealer. Product renderings on this site are illustrations. We may update these Terms; the version in effect when you order applies to that order. If any provision is unenforceable, the rest remains in effect. Questions:
ZKSLINK LLC, doing business as Ironbridge Fabrications
Email: [email protected]